Travel Protection Plan

Learn more about Explorica's Travel Protection Plan for US permanent residents

EXPLORICA’S TRAVEL PROTECTION PLANS

Explorica offers a plan with options powered by Trip Mate to protect your educational travel investment:

EXPLORICA’S TRAVEL PROTECTION PLAN

Our standard travel protection plan provides coverage for a number of events including:

  • The injury, sickness, or death of a student or family member
  • Documented theft of a passport or visa
  • Flight cancellations due to strike or bad weather
  • Loss of luggage and personal effects
  • Medical expenses incurred while on the trip
  • And much more…

Please see plan details for a full list of covered reasons:  Plan Details

EXPLORICA’S TRAVEL PROTECTION PLAN PLUS

Along with the benefits provided by the standard plan you may also have the option to upgrade to the Explorica Travel Protection Plan Plus which includes our exclusive Cancel For Any Reason Waiver.

With our Cancel For Any Reason Waiver, if you cancel your trip for any reason not otherwise covered by this policy, we will reimburse you for 75% of the non-refundable cancellation fees which apply to your trip, provided:

1) Payment for this plan is received by Explorica within 14 days of your initial deposit/payment for your trip; and

2) You cancel your trip 48 hours (2 days) or more before your scheduled trip departure date.

This Cancel For Any Reason Waiver Benefit does not cover penalties associated with any air or other travel arrangements not provided by Explorica.

The Cancel For Any Reason Waiver Benefit is provided by Explorica and is not an insurance benefit underwritten by United States Fire Insurance Company.

The cost for the Travel Protection Plan and Travel Protection Plan Plus is based on your program's total price and provided at enrollment. The estimated cost for your program will be provided in advance. This plan should be purchased at the time of enrollment. You have ten (10) days from the date of purchase to review and cancel your plan for a full refund. After that period, the cost of the plan is non-refundable.

TRAVEL PROTECTION PLAN BENEFITS

TRIP CANCELLATION

Can reimburse you for the unused non-refundable prepaid payments and deposits paid for your Explorica trip if you were to cancel your trip due to a covered reason.

TRIP INTERRUPTION

If you have to interrupt your Explorica trip after departure due to a covered reason, you can be reimbursed for the unused, non-refundable land or water arrangements and the additional transport costs paid to return home or to rejoin your trip. 

MISSED CONNECTION

Provides reimbursement for the unused prepaid portions of your land or water travel arrangements, plus the additional transportation costs to join your trip if a covered reason caused you to be delayed from arriving at your destination for 3 hours or more. 

TRAVEL DELAY

Assists with additional expenses incurred when You are delayed at least 12 hours or more en route to or from or during your trip due to a covered reason. In the event of a covered delay, You may be reimbursed for additional expenses for hotels, meals, and local transportation.

MEDICAL EXPENSE/EMERGENCY ASSISTANCE

Provides Medical Expense benefits for a covered Sickness or covered Injury incurred while on Your Trip. Under certain circumstances detailed in the Plan, this covers the cost to transport you to a medical facility to treat sickness or injury that is acute or life threatening.

BAGGAGE & PERSONAL EFFECTS

Provides reimbursement when your baggage or personal belonging are damage, lost or stolen during the trip. 

BAGGAGE DELAY

If, while on your trip, your baggage is delayed for more than 24 hours, you can be reimbursed for the purchase of reasonable additional clothing and personal articles.

PRE-EXISTING CONDITIONS WAIVER

The plan exclusion for pre-existing conditions can be waived if you purchase the plan within 14 days of your initial deposit/payment for your trip and you are not disabled from travel at the time your plan payment is paid.

Your plan document, which provides complete details of the plan, including conditions, exclusions, and limitations, is available to you at any time by request and can we found here on the Trip Mate website: View Trip Mate’s complete Travel Protection Plan details. 

Note: The cost of the plans are non-refundable once selected. The plan cost includes the plan premium and a fee for non-insurance assistance services. You may obtain information on the plan fees by emailing assistancefees@tripmate.com. 

HOW TO SUBMIT A CLAIM

Before you submit a claim to Trip Mate through your Travel Protection Plan, there are a few things you'll need to have ready:

  • Your Plan Number: UF433E
  • The departure and return date of your trip
  • Depending on the reason for the claim, Trip Mate may indicate further documentation is required.

Claims may be reported to Trip Mate by any of the following methods:

Please note once finished with the online form, you must print, sign, and send it to Trip Mate.

This advertisement contains highlights of the plans developed by Trip Mate, which include travel insurance coverages underwritten by United States Fire Insurance Company, Principal Office located in Morristown, New Jersey, under form series T7000 et al, T210 et al and TP-401 et al, and non-insurance Travel Assistance Services provided by Generali Global Assistance, FootprintID® and Blue Ribbon Bags and a non-insurance Cancellation Fee Waiver provided by Explorica (UF433E). The terms of insurance coverages in the plans may vary by jurisdiction and not all insurance coverages are available in all jurisdictions. Insurance coverages are subject to the terms, limitations and exclusions in the plan, including an exclusion for pre-existing conditions. In most states, your travel retailer is not a licensed insurance producer/agent and is not qualified or authorized to answer technical questions about the terms, benefits, exclusions, and conditions of the insurance offered or to evaluate the adequacy of your existing insurance coverage. Your travel retailer may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. Your travel retailer maybe compensated for the purchase of a plan. CA DOI toll free number: 800-927-4357. The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Trip Mate, a Generali Global Assistance & Insurance Services brand, P.O. Box 527,Hazelwood, MO 63042; 1-833-297-2255, assistancefees@tripmate.com. We are licensed in all states. While Trip Mate markets the travel insurance in these plans on behalf of USF, non-insurance components of the plans were added to the plans by Trip Mate, and Trip Mate does not receive compensation from USF for providing the non-insurance components of the plans.


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Explorica Student in New York City

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