London

Contractor & Operations Coordinator - Spain and Portugal

The Contractor and Operations Coordinator is responsible for the success of Contracting and Operations for Spain and Portugal, and reports directly to the Director of European Contracting and Operations. This is a key role in the successful production of our tours to Spain and Portugal. Works closely with the Director of European Contracting and Operations to ensure operational targets and budgets are met.

Responsibilities

• Demonstrates leadership, knowledge, skills and ability in the area of travel-related Contracting and Operations.
• Participates in the overall planning, development and success of our tours to Spain and Portugal.
• Takes all necessary and approved actions to achieve both short and long-term goals and objectives.
• Negotiates and contracts competitive rates with suppliers (hotels, restaurants, transportation companies, museums and attractions).
• Executes back office processes, including reservations and invoice processing.
• Supports Tour Directors with logistical matters when tours are running.
• Manages relevant reporting and analysis of contracting and operational stats to ensure goals are being met and surpassed. Assumes responsibility for budget management and of direct costs for Spain and Portugal.
• Drives Product Development for Spain and Portugal, and liaises with Director of Product Development in suggesting and implementing new product ideas.
• Liaises with Tour Director Department to ensure smooth operation of tours.
• Assumes additional responsibilities as requested.

Requirements

• A Bachelor's or Master's degree in Business and/or Administration, or a relevant field.
• A minimum of 2 years progressive Operational and Management experience with a solid understanding of the travel industry or other related industries.
• Solid contracting, purchasing and negotiation experience.
• Strong communication and presentation skills.
• Proficient technical and analytical skills.
• Available to travel frequently on business.
• Fluent in Spanish.
• Extensive travel, study or living experience in Spain.