Client experience manager - educational tours

Do you have a passion for international education? Are you able to provide a superior customer experience, managing and reselling accounts while delighting your clients? Combine your passion for international travel, education, and superior account management at Explorica.

About us:

Explorica offers student tours all over North America and the world, with the mission to expand intercultural understanding through educational travel. We believe in working hard and playing hard, offering a fun, competitive work environment with an exciting product and even more exciting benefits. After over fifteen years in business, we’ve helped over a million travelers to experience immersive educational tours, while maintaining an international presence with offices around the world.

In this role, you will:

  • Work with similarly-minded energetic, driven & intelligent colleagues in a casual & collaborative work environment
  • Develop strong ongoing relationships with teachers via phone, responding to inquiries promptly
  • Achieve sales goals through reselling and referrals
  • Receive a base salary and commission
  • Enjoy great benefits, including travel opportunities

About you:

We’re looking for candidates with 2+ years of relevant work experience, a great respect for education and educators, and a penchant for all things travel. Candidates must be intelligent, personable, and educated (and sound like it on the phone).

You must have:

  • Excellent oral and written communication skills
  • Previous successful sales experience OR account management experience
  • The desire to meet and exceed measurable performance goals
  • A keenly developed competitive nature

This is the role you have been looking for—come make your mark on a growing and dynamic company. Qualified candidates should submit their cover letter and resume to jobs@explorica.com. Please include a cover letter.